Windows 11 Update Error 0x80070103

Lena A

Lena A

@lena
Updated: Dec 1, 2025
Views: 276

Hello IT Support,

I’m running into an issue with Windows 11 Update. One of the updates keeps failing with the following error:

  • Error Code: 0x80070103

I’ve tried retrying the update multiple times, but it keeps failing. From what I understand, this error usually relates to driver updates, but I’m not sure how to resolve it for this specific HP USB driver.

Has anyone experienced this issue before or found a reliable fix? Should I ignore the update, manually install the driver, or block it from reinstalling?

Any guidance would be greatly appreciated.

Thanks in advance!

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  • Mwebesa Norman

    Mwebesa Norman

    @norman • Nov 29, 2025

    Greetings @lena, 0x80070103 error is common, especially with Windows trying to install a driver that is already installed or isn’t compatible.

    1. Ignore it if everything works fine
    2. Check which driver is failing ( Settings → Windows Update → Update history → Driver updates )
    3. Manually Install the correct driver from Dell/HP’s website
    4. Download Microsoft’s official tool: “wushowhide.diagcab → Run it and choose Hide Updates → Select the failing USB driver to block it that prevents Windows Update from attempting to install it again.
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  • Lena A

    Lena A

    @lena • Dec 1, 2025

    Thank you so much. I ignored it and paused the updates for a day, then resumed the updates, which clearly fixed the error. I highly recommend those steps, @norman

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