IT Systems Administrator - Field Deployment & Support

The IT Systems Administrator (Field Deployment & Support) will play a key role in launching and supporting our new facility in Broomfield, Colorado. Initially, this position will focus on deploying IT infrastructure, including network cabling, workstations, servers, and related hardware. Following the site buildout, the role will shift into a support-focused position, handling day-to-day help desk operations, maintaining systems, and providing end-user support.

This role reports to the IT Manager based in Henderson, Nevada, and will collaborate closely with the broader IT team to provide both local and remote support. While based in Henderson during the initial phase, the ability to travel between sites is required, with relocation to Colorado anticipated once the new facility becomes fully operational.

Additional Note:

This role requires a self-starter with strong technical skills and the ability to work independently. They must be comfortable with an evolving position, transitioning from a hands-on technical role to more of a support function over time.

Essential Job Responsibilities

• Install and manage physical IT infrastructure, including wiring and network setup.

• Configure and deploy servers, networking equipment, and workstations.

• Ensure connectivity to the corporate domain and compliance with IT policies.

• Collaborate with the remote IT team for seamless system integration.

• Coordinate with local vendors and service providers as needed.

• Maintain detailed documentation of the setup process and IT inventory.

• Provide Tier 1 and Tier 2 help desk support to local and remote users.

• Monitor, maintain, and troubleshoot IT infrastructure, including servers and networks.

• Assist the Henderson, NV-based IT team with remote support for users at the Henderson location.

• Implement system updates, patches, and security measures.

• Train users on IT systems and best practices.

• Other duties as assigned.

Requirements

• Bachelor's degree in IT, Computer Science, or equivalent experience.

• 3+ years of experience in IT infrastructure setup and user support.

• Strong proficiency with Windows Server, Active Directory, Sophos Firewall management, and Group Policy.

• Networking knowledge, including switch and Wi-Fi configuration.

• Relevant certifications (e.g., CompTIA Network+, Azure Administrator, or CCNA) preferred.

• Excellent troubleshooting and problem-solving skills.

• Strong communication and documentation skills.

• Ability to travel via airline

Physical Requirements

• Frequent sitting, standing, walking

• Able to lift up to 25 lbs.

• Able to Travel

Benefits

• Salary Range: $100,000 - $120,000 annually, depending on experience and qualifications

• Eligible for a discretionary company-wide bonus

• Top-Tier Medical, Dental & Vision Coverage – $0 cost when you qualify for our Wellness Program

• Generous Paid Time Off – includes 8 paid company holidays

• 401(k) with Company Match – up to 4.5%

• 100% Company-Paid Life Insurance

• 100% Company-Paid Short-Term Disability Insurance

• Gym Membership Reimbursement

• Vitamin Allowance + Employee Discounts on Products

• Company-Funded Health Savings Account (HSA) – $1,600 annually

• Cash Bonuses Through Employee Referral Program

• Optional Pet Insurance Available

This position is based in Broomfield, Colorado, and requires ONSITE training in Henderson, Nevada, for approximately 3–4 weeks. Travel will be by air and arranged by the company.

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