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Mwebesa Norman

@norman • 2mos

IT Support Quiz Channel - Test & Improve Your Tech Skills

We’re excited to introduce our new Quiz Channel, created to test your skills, enhance your knowledge, and reward your expertise in IT support and beyond. 🚀💡 What to expect:Fresh quizzes...

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Mwebesa Norman

@norman • 1mo

How to Run Disk Check on Windows (Step-by-Step Guide for Safe Use)

Windows systems rely on logical disk integrity to read and write data accurately. When that integrity breaks down, files become inaccessible, boot sequences are delayed, and drives stall under basic...

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Difficulty - Easy

Total Plays - 6

Allowed Time - 5 sec

Best time - 1.800 sec

Which malware records everything a user types?

Tip: Click "Play" to reveal options and start playing.

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Explanation:
Keyloggers secretly records keystrokes to steal credentials, PII, or other sensitive data and can be hardware or software based. Detecting them can be challenging; use reputable endpoint protection, monitor for suspicious processes, check startup entries, and employ two-factor authentication to mitigate credential theft.

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Lena A

@lena • 6d

Windows 11 Update Error 0x80070103

Hello IT Support,I’m running into an issue with Windows 11 Update. One of the updates keeps failing with the following error:Error Code: 0x80070103I’ve tried retrying the update multiple times, but...

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Mwebesa Norman

@norman • 1mo

Fix: Blue Screen of Death (BSOD) on Windows: Step-by-Step Guide.

The Blue Screen of Death, often referred to as BSOD, is a critical error screen displayed by the Windows operating system when it encounters a fatal system fault.This screen signals...

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amos muhanguzi

@rhPDWfC • 2mos

Computer bootup failure

It becoming a habit that my pc brings up a black screen when turned on with it's cursor seen.So @ITSupportforum could you please clarify the issue and kindly seeking your...

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Difficulty - Hard

Total Plays - 12

Allowed Time - 15 sec

Best time - 1.010 sec

Which device converts digital signals into analog for phone lines?

Tip: Click "Play" to reveal options and start playing.

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Explanation:
A modem modulates and demodulates signals for internet access over phone lines.

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Kaustubh

@thebigk • 1mo

Running Windows on Apple Macbook (M4) - Without Slowing Down the Machine?

I recently got a MacBook with the new Apple M4 chip and need to run some Windows applications for work.I’ve explored options like Parallels Desktop, CrossOver, and cloud-based Windows setups,...

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Mwebesa Norman

@norman • 1mo

How to Install Windows 11 on Your PC (Step-by-Step Guide)

Installing an operating system shapes how a machine interacts with its hardware, software, and user. For Windows 11, that process comes with essential distinctions.Microsoft released Windows 11 in October 2021,...

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Mwebesa Norman

@norman • 1mo

How to Fix a Laptop That Won’t Turn On (Step-by-Step Guide)

When a laptop fails to power on, the problem extends beyond a dead screen.Power faults can involve failed voltage regulation, blocked BIOS triggers, broken charge circuits, or misbehaving memory.The absence...

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Difficulty - Easy

Total Plays - 6

Allowed Time - 5 sec

Best time - 1.849 sec

Which Windows shortcut opens Task Manager directly?

Tip: Click "Play" to reveal options and start playing.

#A

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#D

Explanation:
Ctrl + Shift + Esc opens Task Manager immediately without extra clicks. Useful when an app is unresponsive or for killing processes.

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Mwebesa Norman

@norman • 1mo

Dust Cleaning for PC Hardware: A Complete Maintenance Guide

Dust accumulation within PC hardware affects thermal regulation, airflow precision, and electrical reliability.As particles settle across fans, heatsinks, and intake vents, they create resistance to cooling and trigger thermal throttling.Moreover,...

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Difficulty - Hard

Total Plays - 15

Allowed Time - 15 sec

Best time - 15 sec

What is the maximum length of a strong Wi-Fi password (WPA2/WPA3)?

Tip: Click "Play" to reveal options and start playing.

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Explanation:
WPA2/WPA3 passphrases are limited to 8–63 ASCII characters. Longer, complex passphrases increase resilience against brute force attacks.

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Difficulty - Easy

Total Plays - 9

Allowed Time - 5 sec

Best time - 1.983 sec

Which is NOT an example of an output device?

Tip: Click "Play" to reveal options and start playing.

#A

#B

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#D

Explanation:
Keyboards are input devices (they send data to the computer). Printers, monitors, and speakers are typical output devices that present data (visual or audio).

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Mwebesa Norman

@norman • 1mo

How to Detect a Failing Hard Drive: Early Warning Signs and Diagnostic Steps

Hard drives rarely fail without warning. Most develop performance anomalies well before a complete crash.These symptoms, such as slow data retrieval, unreadable files, or inconsistent boot behavior, suggest underlying hardware...

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