IT Support Forum

Mwebesa Norman
@norman • Dec 29, 2025

Dec 29, 2025

141

What is TPM 2.0 and why is it required?

In June 2021, Microsoft confirmed that TPM 2.0 is a mandatory hardware requirement for Windows 11. Many users only discovered this when their upgrade check failed.The Trusted Platform Module is...

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Mwebesa Norman
@norman • Dec 21, 2025

Dec 21, 2025

188

Minimum System Requirements for Windows 11

Microsoft released Windows 11 in October 2021 with a clearly defined baseline for hardware eligibility. Unlike past editions, this version requires specific security and performance capabilities at the firmware level.Every...

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Lena A
@lena • Dec 21, 2025

Dec 21, 2025

179

How can I check if my PC meets Windows 11 requirements?

I know Microsoft has the PC Health Check app, but I’m not fully sure how to read the results, especially the “Why Not” section when something fails.

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Mwebesa Norman
@norman • Feb 12, 2026

Feb 12, 2026

169

Preparing for Windows 11: 10 Things to Do First

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Mwebesa Norman
@norman • Dec 8, 2025

Dec 8, 2025

189

How to Check if Your PC Meets Windows 11 Requirements

Unlike prior updates, Windows 11 demands compliance with the set standards before installation begins.This means older systems, even some built after 2017, may no longer qualify for the upgrade. In...

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amos muhanguzi
@rhPDWfC • Dec 6, 2025

Dec 6, 2025

193

What are the minimum system requirements for Windows 11?

I am trying to upgrade to Windows 11 and I want to be sure my PC actually meets the official hardware requirements (RAM, CPU, TPM, storage, etc.). There’s a lot...

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Lena A
@lena • Dec 1, 2025

Dec 1, 2025

276

Windows 11 Update Error 0x80070103

Hello IT Support,I’m running into an issue with Windows 11 Update. One of the updates keeps failing with the following error:Error Code: 0x80070103I’ve tried retrying the update multiple times, but...

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Mwebesa Norman
@norman • Nov 30, 2025

Nov 30, 2025

232

How to Restore Previous Versions of Files in Windows

File versioning in Windows allows users to retrieve earlier states of files without relying on third-party tools or external recovery systems.It is embedded in the operating system’s core functionality and...

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Mwebesa Norman
@norman • Nov 29, 2025

Nov 29, 2025

166

Network Security Best Practices for SMBs

In 2024, over 61 percent of small and medium-sized businesses reported at least one cybersecurity incident, according to the Verizon Data Breach Investigations Report.Attackers exploit limited IT budgets, outdated firmware,...

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Mwebesa Norman
@norman • Feb 12, 2026

Feb 12, 2026

166

Wi-Fi Drops Frequently on Windows? Here’s How to Fix It Permanently

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Mwebesa Norman
@norman • Nov 19, 2025

Nov 19, 2025

951

System Image Backup Windows 11: Step-by-Step Tutorial

System image backup provides a complete disk-level copy of your Windows 11 installation, including system files, user data, installed applications, boot sectors, and configuration states.Unlike basic file backups, a system...

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Mwebesa Norman
@norman • Nov 18, 2025

Nov 18, 2025

199

How to Choose the Best Free Backup Software for Windows

Windows remains the world’s most targeted operating system for ransomware attacks, accounting for nearly 91 percent of incidents in 2024, according to BlackFog's Global Threat Report. Whether you manage a...

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Mwebesa Norman
@norman • Nov 17, 2025

Nov 17, 2025

197

Reliable Backup Strategy for Small Business Windows Server Systems

Small businesses increasingly rely on local servers to host accounting data, customer records, payroll systems, and internal collaboration tools. Microsoft Windows Server remains the backbone of many of these environments.If...

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Mwebesa Norman
@norman • Nov 16, 2025

Nov 16, 2025

550

How to Clean Up a Slow PC on Windows 11: Full Guide

Performance degradation in Windows 11 often results from accumulated software operations, background telemetry, memory paging, or storage inefficiencies.The system relies on complex scheduling, and when task queues exceed available processing...

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Mwebesa Norman
@norman • Nov 16, 2025

Nov 16, 2025

215

How to Create and Manage User Accounts in Active Directory

Active Directory (AD) remains the primary identity management platform in Windows-based enterprise environments.At its core, it manages user authentication, authorization, and provisioning across a domain. User accounts serve as the...

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Mwebesa Norman
@norman • Nov 16, 2025

Nov 16, 2025

276

How to Recover Deleted Files in Windows 10

When you delete a file in Windows 10, the system doesn't immediately erase the data. It simply marks the file’s storage space as available for reuse.The file remains on the...

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Difficulty - Hard

Total Plays - 9

Allowed Time - 15 sec

Best time - 15

What’s the key role of SNMP in IT infrastructure?

Tip: Click "Play" to reveal options and start playing.

Commonly used in enterprise networks for tracking and alerts.

#A

#B

#C

#D

Explanation:
SNMP (Simple Network Management Protocol) monitors devices like routers and switches, gathering performance data.

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Mwebesa Norman
@norman • Feb 12, 2026

Feb 12, 2026

226

Slow Network Connection Troubleshooting Guide

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Mwebesa Norman
@norman • Nov 8, 2025

Nov 8, 2025

389

Fix: Network Adapter Issues in Windows 11

The network adapter is a critical software-to-hardware interface that determines how your Windows 11 system connects to Wi-Fi or Ethernet. When it malfunctions, connectivity fails without warning.You may see messages...

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Difficulty - Hard

Total Plays - 8

Allowed Time - 15 sec

Best time - 3.548

What’s the main function of Active Directory?

Tip: Click "Play" to reveal options and start playing.

Used in Windows environments to manage users, groups, and permissions centrally.

#A

#B

#C

#D

Explanation:
AD is Microsoft’s central authentication and authorization system for managing users and policies.

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